The best testament to our work is the customers we serve. See what they have to say about working with Virtual-Q.
Most IT providers are known for their products, not their track record of exceptional service. At Virtual-Q, we want to be known for both. Our mission is to bring cutting-edge cloud computing services to businesses of any size while making every customer feel valued and supported.
I have had the pleasure of working with Virtual-Q as my IT technology provider and consultant for a number of years. When I transitioned my offices, the process was seamless. The entire team displays a dedication to excellence in the service they provide to their clients, and I have always found them to be courteous, prompt, and professional. Their CEO, Victor Quinones’s character is evident in his values and integrity and shows in how he cares about the well-being of others.
I have been an intermittent customer of Virtual-Q for the past seven years and have known Victor J. Quinones, its owner, on a personal level throughout this time. I say ‘intermittently’ because my home office Network Support Team takes care of most of my technology needs, but every once in a while, I need something done locally and immediately. Virtual-Q has always been there for me and my technology needs consistently and promptly! Victor is a true professional and extremely knowledgeable in his chosen profession.
Transitioning our information technology services from a major healthcare system into a private practice medical group couldn’t have been more seamless with the help of Virtual-Q’s professional team. Their experience and friendly prompt service have proven to be a great asset in feeling confident that our business runs secure and smooth. We will be expanding soon and recognize Virtual-Q as an IT company that can support our offices regardless of size.
Virtual-Q has been Wexford’s information technology provider and consultant for approximately four years. During that period, Virtual-Q’s team has been supportive, responsive, and courteous. Though we experienced some challenges, we have worked with Virtual-Q efficiently and collaboratively to successfully resolve them. Virtual-Q’s founder and CEO, Victor Quinones,seems to always be available when we have an issue or just want to talk strategy.
We have used Virtual-Q for years now for virtual desktops, virtual servers, and on-premises physical host stacks. We have been able to match the level of service needed to our IT and Software Development project initiatives without headache due to their flexible and scalable framework. As we ramp up or down for projects we add and remove services accordingly. We are very happy with their service and support and highly recommend their services.
Primoris’s Infrastructure team, in the process of updating its Microsoft email Server experienced a total system User lockout. Virtual-Q’s Microsoft team got involved, took time to understand the situation and was able to escalate the incident through their Microsoft channel to have Primoris’s Server brought online within hours.
You shouldn’t feel like an afterthought after you sign a managed service contract—you deserve attentive assistance during every step of your IT partnership. Stop sacrificing service and team up with Virtual-Q today.
Countless IT providers claim to offer top-notch service, but they don’t put their words into practice. Virtual-Q does. After decades in the IT industry, our leadership team came together to create a business that devoted as much time to serving customers as it did developing products. We removed the barriers that traditional service providers put on enterprise-level IT solutions and made world-class technology available to any business.
Impersonal service doesn’t have to be the IT standard. If your provider stopped picking up the phone after you signed your contract, switch to Virtual-Q and experience a new level of service.
IT shouldn’t be a source of stress. Put unexpected service charges and drawn-out phone calls in the past—reach out to Virtual-Q today.