We don’t just offer groundbreaking technology; we bring a wealth of expertise and service skills to the table.
Finding the right IT strategy for your business can take years. Providers often give you the five-star treatment when you first start discussing a partnership, and they make lofty promises about their high-quality service. However, before the ink can even dry on your contract, it becomes clear that those promises were just a ploy to get your business. The more times you go through the experience, the more disheartened you get with the IT industry as a whole.
At Virtual-Q, many of our customers come to us after years of testing out different—and equally disappointing—managed service providers. They know what their options are in terms of cloud computing and outsourced IT, and all they want is a company that treats them with respect and empathy throughout their partnership, not just at the outset. Our decade-long partnerships and nearly 100% retention rate is a testament to the fact that we exceed those wishes.
When we opened our doors in 2009, our mantra was: “Treat others the way you want to be treated.” As we’ve expanded and improved our technology over the years, our mantra has never changed. When customers experience problems with their technology or want to get more familiar with the network they use daily, our team members put aside their other tasks and give their full attention to the conversation.
We want to show companies of all sizes across countless industries that they can get groundbreaking technology and attentive service without exceeding their business budget. According to our customers, we do a pretty good job.
Our customers aren’t the only people who can vouch for our service. Over the past 12 years, we have received numerous awards, memberships, and certifications from our technology partners and local associations, including:
- Houston Galveston Area Council Best Place to Work for Commuters
- Houston Galveston Area Council Clean Air Champion
- Houston Business Journal’s Top 2020 Largest Cybersecurity Companies
- Houston Business Journal’s Best Places To Work Award
- Houston Business Journal’s Top 2020 Largest Houston Minority-Owned Businesses
- Exchange Club of Sugar Land Member
- Rotary Club of Houston Member
- Fort Bend Chamber of Commerce Member
- Houston Hispanic Chamber of Commerce Member
- Cisco Select Partner
- Microsoft Silver Partner
- Dell Certified Partner
- Juniper Networks Partner
- Hewlett Packard Enterprise Partner
- VMware Partner
- Adobe Certified Reseller
In addition to our company qualifications, our employees hold various industry certifications. As a team, we always strive to improve our skills and become better partners for our customers.
IT doesn’t have to be a letdown. Work with Virtual-Q and experience IT as it should be—problem-free.