Meet the people who set the Virtual-Q standard for integrity and exceptional service.
The IT industry is often impersonal. Many businesses never meet the people behind their technology. They purchase a contract for cloud services, and when something goes wrong, they call a service line that connects them to an outsourced call center. At the end of the month, these businesses receive a bill from their provider that could be the same amount as last month or hundreds more, depending on how you used your technology. With big-name cloud services providers, IT is a transaction and nothing more.
At Virtual-Q, we bring a personal touch to the IT industry. Instead of simply selling predetermined service packages, we learn about your company, discuss your technology goals, and develop a completely custom contract that fits your current needs and budget. As time goes on, we check in to make sure you’re getting the most out of the Q—if not, we adjust accordingly.
When you need help, we don’t send you to a call center and route you through different people until you finally find someone who can solve your problem. One of our technicians answers the phone and addresses your issue within minutes—no exceptions.
We don’t care how much your flat monthly fee is or the role you play in your business; when you need help, we give it. Every Virtual-Q employee offers the same level of extraordinary service to all customers.
IT should be personal—it’s an essential component of your business. If you know your insurance agent, accountant, and property manager, you should know your IT provider too. Get to know us and experience the difference between other managed IT companies and Virtual-Q.
If you own a business that needs more from its managed IT solution, the Virtual-Q team wants to hear from you. Get in touch to learn more about our revolutionary cloud computing technology and meet our dedicated service professionals.