All LinkedIn Articles are posted by Victor J. Quinones, Jr., CEO, Chairman, and Co-Founder at Virtual-Q. Original article posted here.
As popular and common as managed IT services are, there are still a lot of questions centered around them. As a comprehensive managed services provider (MSP), Virtual-Q has been asked just about every question imaginable. While the specifics of each answer can vary from provider to provider, we hope these answers are a helpful resource.
What Are Managed IT Services?
At the most basic level, managed services are the outsourcing of your computer, network, and help desk support to a third-party provider. Because your organization has needs specific to your operations, you may require one or more services to improve your efficiency. Among the most requested MSP services are:
- Desktop support
- Infrastructure
- Disaster recovery
- Cybersecurity
- Help desk
Virtual-Q takes a proactive approach to our services to identify and address any security, system, or network issues before you even know they exist.
What Are the Benefits of MSPs?
When you choose Virtual-Q as your MSP, your business experiences a wealth of benefits, including:
- Increased productivity: When your technology and infrastructure are optimized, your employees are more productive. Your in-house IT team is also free to focus on high-priority projects and big picture goals without being distracted by daily troubleshooting and break/fix needs.
- Reduced costs: As quickly as technology evolves and becomes obsolete, it’s easy to fall down a bottomless spending hole. With Virtual-Q, you have exclusive access to innovative technology that you don’t need to purchase. And because your costs are a monthly flat fee, you can budget around them.
- Scalability: Whether it’s seasonal demand or explosive growth, you need to scale up your operations as you expand. Virtual-Q enables you to quickly and efficiently add new capabilities while focusing on business priorities.
- Experience and expertise: Keeping up with the ever-changing world of technology is hard for in-house teams that have to focus on their core competencies daily. The certified professionals at Virtual-Q bring their expertise and experience to the table to bolster your capabilities.
How Much Does an MSP Cost?
With Virtual-Q you get a predictable, low monthly cost. Pricing is determined by the number of users and level of support required at your business.
Do MSPs Replace In-House IT Staff?
MSPs can augment in-house teams or replace them, but that decision is entirely up to you. Our IT experts can supplement your internal team while working on a large project, like replacing hardware, but you can also hire an entire, permanent external staff if that’s what you need.
We can handle tedious tasks like software installations and updates, security patches, and data backups, while you handle daily operations. MSPs are flexible and work around your unique preferences.
What Size Businesses Need MSPs?
Any organization, from a small start-up to a large enterprise, looking to improve efficiency and keep their technology working at peak performance should consider managed services partners.
When are MSPs Available?
There’s never a time Virtual-Q isn’t ready to provide the support your business needs. We know cybersecurity issues and network disasters don’t keep regular business hours. That’s why we respond 24/7/365.
When You Think MSP, Think Virtual-Q
If you’re interested in adding enterprise-level managed IT services at a cost-effective price, reach out to Virtual-Q today. We’ve helped businesses across a wide range of industries grow by providing reliable support and cutting-edge technology solutions.
